FAQ's

How does it work?

How much does it cost?
Nothing- ZigAZigApp is entirely free.
How does it work?
ZigAZigApp is the cool place to record your various life wish lists - from stuff you’d quite like to own or buy, to places you’d love to go and stuff you’d love to do/ try/ learn in your life.
Your friends can see your wish lists and bucket lists too if you invite them, so they can get stuff for you at times like birthdays, Christmas, and lots of other times, and vice versa. So you’ll always know that perfect gift to get for your friends and you’ll never need to ask them!
You can also store other “secret lists” of “things to do” too: See Why is 'My Secret Stuff' invisible to others?
You can chose to allow only those YOU invite to see your profile (the default setting is “private”), or you can choose to be visible to the whole world (ie changing your setting to “public”).
What’s more, you can see what is trending worldwide under each category (the coolest stuff to buy, the coolest stuff to do/ try/ learn, and the coolest places to visit).
So, imagine you’d quite fancy learning to play the guitar - what a perfect surprise gift if someone bought a guitar lesson for a birthday or other occasion and they’d never asked (they just “knew”).
With the Zap App ( or ) you can “zap” stuff you see when you’re out (using your mobile/ cell phone/ tablet) and with one click transfer it to your ZigAZigApp list, so you’ll never forget where you found it, or the size, colour and even price. Wouldn't it be great to be able to get your girlfriend/ partner that perfect gift she saw when you were shopping together (but you’d forgotten!).
You can set up a profile for free, by registering using your email, Facebook, Twitter, Google+.
What is a Zap?
When you’re out shopping, or just with friends, you see a pair of jeans that are just right for you- but you don’t get them there and then. Instead, you simply take a pic of the bar code, label and item itself and then using (using your ZigAZigZap App on your mobile or tablet), with one click you transfer the data to your Zap list, so you’ll always know where you saw the jeans, the brand, size, etc. So you’ll be able to go back or get them online later! OR A friend might even get them for you!!
Now imagine your best friend has an upcoming birthday - if you click his or her Zap List, you can see the items in their Zap lists and you can buy that perfect gift without ever having to ask!
Wouldn't it be great to be able to get your friend/partner that perfect gift he /she saw when you were shopping together (but you’d forgotten!). You can also “reserve” the wished for item against your friend’s/partner’s Zap list, so his/her other friends don’t buy the same item, but he/she will never know- the perfect surprise gift!
With the Zap App ( or ) you can to simply scan the bar code itself straight into your ZigAZigApp Zap list.
Why is 'My Secret Stuff' invisible to others?
Some users also might find it helpful to use ZigAZigApp for other things too- so we’ve provided the ability to have an additional section- “My Secret Stuff”
“My Secret Stuff” might be used if for example you want to do a few things that you don’t want anyone to know about- it might be that you want to arrange a surprise event, or you may have seen an item in a friend’s ZigAZigApp profile that you’d like to buy, but you've not yet bought it (and therefore not “reserved it”) and you can use “My Secret Stuff” as your own personal reminder/ memory jogger

Signing Up

How do I join?
It’s easy. You can join by registering here.
You can sign up by using your email address, or you can sign up also by using any of the following:
What information do I need to provide to register?
We need only the following information for you to register and create a profile
  • Email Address
  • Date of Birth
  • Your name
  • Your country of residence
It’s that simple! Click here to register now.
Do I need to be over 18 years old?
No - you can join ZigAZigApp if you are 14 yrs or older.
In fact, we’re soon enabling children under 14 yrs to also use ZigAZiggApp subject to parental controls.

Adding Stuff to your lists

How do I add Stuff?
There are a few ways.
  • You can click the “Add to my stuff” icon when viewing a friend’s profile or when viewing things that are “trending” (in What’s Hot or in Recently Added - this will automatically transfer to your own stuff
  • OR You can upload individual by clicking “Add my own stuff” in your own stuff page or by clicking “Add new Stuff” from the left hand red toolbar on each page
  • AND You can also add stuff you see on another webpage or blog, simply by dragging the "Zig Stuff" button to your bookmarks bar.
    Drag to bookmark bar
    • So when you see something you want to add to your stuff in ZigAZigApp, just click the "Zig Stuff" icon in your bookmark toolbar and select the image you want to use.
      Select image
    • We'll open a new ZigAZigApp window for you and ask you to click to tell us if you want to add this into your "Stuff to have"/"Stuff to do or try"/"Places to go".
      Add stuff
    • You can edit the description, add a category and brand and save.
    • You've just Zigged Stuff successfully!
How do I add a pic to stuff?
Many users want to add a pic to their stuff- You can copy stuff and pics using the “Add to my stuff” button.
If you prefer to add in your own pic, that’s fine, just browse and upload direct from your pc, Laptop, tablet, mobile/ cell phone

You can also copy an image from another website (using Copy URL function) and then right clicking “Copy image location”. Remember you are responsible for any copyright ownership of other images

Finally, if your image did not load (eg it might have been too small), or you want to go back later to add an image; you can do so by locating the item in your stuff (easiest to use the “Added Newest” filter), click on the Add photo icon and proceed as above
What if I do not have a pic for my stuff?
You can add stuff and pics using the “Add to my stuff” button, so you don’t have to find your own stuff.
If you don’t have an image but you want to go back later to add an image; you can do so by locating the item in your stuff (easiest to use the “Added Newest” filter), click on the Add photo icon and proceed as above
How do I delete stuff?
If you’ve achieved a goal, bought stuff, fulfilled an ambition, or received a gift, just click the “Done It” icon, and your stuff will be moved to your “Done it, got the T-shirt” section.

If however, you’ve changed your mind or added something in error, and want to instead simply remove it from your stuff, just click the icon.

Adding and Viewing Friends

How do I add someone as a friend?
It’s really easy- you can do this a number of ways:
  • If a friend is already registered with ZigAZigApp you can send a “Friend request”
  • You can locate friends by simply typing their names in the Friend Search box
  • You can also see who your friends have “friended”- and in turn you can send a “Friend request”
  • You can also send an invitation via email
  • And with your permission, we can email to your address book when you tick the contacts to whom you want to send an invitation.
  • COMING SOON! Invite friends via Facebook, Twitter and Goggle+ too
How do I ask a friend to add me?
If a friend is already registered with ZigAZigApp you can send a “Friend request”.
How do I invite friends/family?
You can also invite a friend of a friend in the same way by using a “friend request”.
When I've invited someone, what can they see?
You can see only the following lists of your friends:
  • Stuff I want
  • Stuff to do, try, learn
  • Places to go
  • Stuff I zapped
You CANNOT see “My Secret Stuff” as this is private to all users.
You can see a list of friends of your friends, but you cannot see their stuff unless you are friends with them too.
Who should I invite to view my profile?
ZigAZigApp is set to default to “Private”- ie for Friends only to view profiles.
However, you can make your profile open for all users to view by changing your profile setting to “public” (if you are a “trend setter” this might be appropriate so that users across the globe can follow you).
Can I see the profile of someone who is not a friend?
ZigAZigApp is set to default for Friends to view profiles.
However, you can make your profile open for all users to view (if you are a “trend setter” this might be appropriate so that users across the globe can follow you.
Should I accept an invitation from someone I don't know?
The choice is yours. ZigAZigApp is set to default for Friends to view profiles.
However, you can make your profile open for all users to view (if you are a “trend setter” this might be appropriate so that users across the globe can follow you.
Finding you
To make it easier for your friends, family and others you may know to find you, we allow anyone with your contact information (such as email address or full name) to find you through the search box on the Home page.
We also provide other tools, such as contact importers - even if you have not shared your contact information with them on ZigAZigApp.
Your default setting is private, so that anyone searching for you cannot view your profile or lists, but rather they must send a contact request to you, for you to authorise.
Can you alert me if a friend adds some items to their ZigAZigApp?
Yes- we’ll alert you once each week if your friends have added items to their lists, so you can always be sure you know exactly what your friends want, and you can always get that perfect gift.
We’ll do this by email just once each week, but you can adjust your settings to receive more frequent notifications if you prefer.
Can I see if a friend has zapped something on their mobile phone?
Yes- we’ll alert you once each week if your friends have added items to their lists (including their ZAP list), so you can always be sure you know exactly what your friends want, and you can always get that perfect gift.
We’ll do this by email just once each week, but you can adjust your settings to receive more frequent notifications if you prefer.
I can see I have friend invitations but can’t access them
That’s because we’re still awaiting confirmation from your parent/ guardian to open up these functions for you - you might want to them give a gentle nudge/ reminder.
I am unable to send friend requests or invite my friends to join me
That’s because we’re still awaiting confirmation from your parent/ guardian to open up these functions for you - you might want to them give a gentle nudge/ reminder.

The Zap App

How do I download the app to my tablet/mobile phone?
You can download the ZAP app for FREE, from either the Apple App store or from or
Look for the “Zig” logo
When you download the App, you are asked to enter your ZigAZigApp log in details- these are the same as you use to log in here to ZigAZigApp.com
We recommend you allow it to remember your settings, so that when you open the app in future to “zap” stuff, your credentials are ready to allow you to transfer data to your zap stuff with a single click
How does the Zap App work?
From your mobile device you can view your profile and those of friends (so when you’re out shopping you can check their lists to be sure you get them just what they want)
AND, you can also use the App to “ZAP” stuff that you see and you’d like to add to your zap list.

For now, simply take a pic of the bar code / label (Label image) and then the item itself (Main image), type a brief description of the item, brand, etc and then with a single click transfer the data to your Zap list, so you’ll always know where you saw the item, the brand, size, etc. You’ll be able to go back or get them online later! OR A friend might even get them for you!!
But watch this space as we’re soon introducing a bar code scanner function and if we can read the barcode itself, we’ll return the results directly to your mobile screen and ask if you simply wish to click and transfer direct to your Zap stuff list!

Reporting Abuse

How do I report abuse/spam?
If you see something on ZigAZigApp that you believe violates our terms, you should report it to us. Please keep in mind that reporting a piece of content does not guarantee that it will be removed from the site.
Because of the diversity of our community, it's possible that something could be disagreeable or disturbing to you without meeting the criteria for being removed or blocked. For this reason, we also offer personal controls over what you see, such as the ability to hide or quietly cut ties with people, pages, or applications that offend you
To report abusive content
There is a "Report abuse" link at the footer of each image.
Click on the image you find offensive. In the pop up that comes up, scroll down and click "Report".
Follow the instructions and click the "Report" button.

Leaving Us

How do I delete my profile?
If you want to stop using your account, you can either deactivate or delete it.
Deactivate
Deactivating or hibernating your account puts your account on hold. Other users will no longer see your profile pages, but we do not delete any of your information. Deactivating an account is the same as you telling us not to delete any information because you might want to reactivate your account at some point in the future. You can deactivate your account by following this link
Your friends will still see you listed in their list of friends while your account is deactivated.

Deletion
When you delete your account, it is permanently deleted from ZigAZigApp. It typically takes about one month to delete an account, but some information may remain in backup copies and logs for up to 90 days.
You should only delete your account if you are sure you never want to reactivate it. You can delete your account by following this link
Certain information is needed to provide you with services, so we only delete this information after you delete your account.